1 reviews | Active since Jul 2020
FINCHOICE WORST SERVIE EVER. !!!! SAY ONTE THING BUT DO ANOTHER.
on the 13 August I requested two settlements for my mobi money account and my 6 months flexi loan account. When receiving these settlement letters with the amounts I need to pay it was said that I could pay as follows: There are only two ways to settle your FinChoice account. You can either pay via EasyPay or a direct bank deposit. I even confirmed this via a telephonic call with one of their agents, However today My account was debited. I want to warn people to be careful as they say one thing and do another. I was told that the Debicheck debit order would not run as I made arrangements to settle my account via the settlement agreement. They ****. Also people must be careful as I now have to go into my bank to put a permanent stop on these Debi check orders as they apparently do not stop once your accounts have been paid up. I WILL NEVER USE FINCHOICE AGAIN. I have had nothing but poor service. last month they listed that my account was in two months arrears, yet they email and phone me to say its not but refuse to rectify the credit bureau. I now sit with two months of false information on my profiles. To date it has not been corrected.
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
