JJ
Joan J

1 reviews | Active since Feb 2015

07 Jun 2023, 12:19

Finchoice-WORST SERVICE and WORST LOAN COMPANY

Please don't ever take a loan with finchoice, coz if you dare to be late on a payment, you are actually harassed by them like 5 too 6 times a day, on top of that you have to deal with the most rudest customer service agents where I don't know where they get to be employed. As they have no manners or any etiquette to work with customers whatsoever!! And this is just in a span of 2 days where I am so sorry for ever taking this loan out with them if I had known that I was going to deal with harrasment, and rudeness, and someone who doesn't even give me a chance to talk. At this moment I'm just trying to sell my personal stuff so I can pay off the whole damn loan, also to find out they unlike other loan companies Don't offer discounts for settling early, this is absolutely disgusting. As a company this is a reward to your client for settling everything early. Something finchoice clearly has to learn. I will never ever recommend finchoice to anyone I know just because of what I have been put through up to date. I personally would appreciate a manager to get in contact with me.

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Replies (1)
Finchoice
Finchoice's reply08 Jun 2023, 20:06
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team