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CHANTEL C
1 reviews | Active since Feb 2014
12 Feb 2026, 07:45
Finchoice - worst place to deal with ever !!
Iv been a client of theirs for over 2 or 3 years now ..never missed a single payment ever .. as of January the company I work with paid us late , I made arrangements to pay via eft , that payment took 2 weeks to allocate once allocated they dumped everything into one account and they refuse to assist with sorting the correct amounts to the correct accounts. They call me atleast 6 times a day , either the call hangs up or I’m being attacked on why my accounts not being paid. I explain that I have paid it - they say no problem we will sort it out and then guess what THEY DONT!!!! Absolutely just a bunch of idiots that have no idea what they are doing.
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
12 Feb 2026, 08:09
Hi CHANTEL,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply12 Feb 2026, 08:09
Official
Hi CHANTEL,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
12 Feb 2026, 11:27
Good day Chantel,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply12 Feb 2026, 11:27
Official
Good day Chantel,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
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CHANTEL C's updateReviewer Update
12 Feb 2026, 11:29Thank you ! I appreciate the help this morning and everything is resolved ! Please please look into training your customer service team on dealing with issues similar to this because Iv seen so many complaints that could easily be avoided. Thank you for your help.
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CHANTEL C's update12 Feb 2026, 11:29
Reviewer Update
Thank you ! I appreciate the help this morning and everything is resolved ! Please please look into training your customer service team on dealing with issues similar to this because Iv seen so many complaints that could easily be avoided. Thank you for your help.
Finchoice's replyOfficial
12 Feb 2026, 11:33
Good day CHANTEL,
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply12 Feb 2026, 11:33
Official
Good day CHANTEL,
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
We appreciate your feedback and strive to ensure every customer is satisfied with our service.
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's replyOfficial
16 Feb 2026, 12:24
Good day Chantel,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply16 Feb 2026, 12:24
Official
Good day Chantel,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team