Finchoice worse customer service

Finchoice is a misleading company. If you have an emergency stay away from it please. On their website they say if u make an application and submit required documents. Money will be transferred to your account before 3pm and will reflect in your account within 24 hours. I made an application on 24 November 2019 and kept on calling to follow up but I was shocked by what I heard. On Friday 01 December I finally got a call from them to continue with the application. I asked the to cancel the application and later received a message I didn't meet required lending criteria. How is that true or professional . I was shocked as I needed an emergency loan due to a funeral. Unacceptable advertising things you are unable to supply. If I didn't make alternative plans my uncle would still be I ln the motuary due to false promises. Today at 15:37 I tried to contact the and highlight them about false promises that the are advertising. The lady was filled with attitude and telling me the have been operating for 15 years and there is nothing wrong they are doing and that if I was a home choice customer it was going to be quicker. At least write it on your website . Disappointed by finchoice for giving clients false hope and hiring people with attitude