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bronwyn R
1 reviews | Active since Aug 2011
22 Nov 2025, 13:09
Finchoice won't give me a valid paid up letter
Account was paid in full and Finchoice is refusing to assist with a paid up letter. The listing with the bureau's is negative yet I can't seem to get any help from them to rectify this,
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
24 Nov 2025, 08:14Hi Bronwyn,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply24 Nov 2025, 08:14
Official
Hi Bronwyn,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
25 Nov 2025, 14:40Good day Bronwyn,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply25 Nov 2025, 14:40
Official
Good day Bronwyn,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
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bronwyn R's updateReviewer Update
26 Nov 2025, 06:36No, I have still not recieved any communication nor have I recieved a copy of the Paid up letter from Finchoice.
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bronwyn R's update26 Nov 2025, 06:36
Reviewer Update
No, I have still not recieved any communication nor have I recieved a copy of the Paid up letter from Finchoice.
Finchoice's replyOfficial
04 Dec 2025, 17:47Good day Bronwyn,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply04 Dec 2025, 17:47
Official
Good day Bronwyn,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's replyOfficial
05 Dec 2025, 08:14Good day Bronwyn,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply05 Dec 2025, 08:14
Official
Good day Bronwyn,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team