AN
Athenkosi N
1 reviews | Active since Sept 2018
15 Feb 2022, 11:25
Finchoice wont close my account
I recently paid off my loan and mobimoney with Finchoice but they would not reflect payment on their system. I have sent SMS, I have emailed and called. Please assist as this is setting me behind in my finances. I have paid all the money to settle the account and require a letter of closure for these accounts.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
15 Feb 2022, 16:43Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply15 Feb 2022, 16:43
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
AN
Athenkosi N's updateReviewer Update
15 Feb 2022, 16:48Hi.
Thank you for your reply. Please do ensure that all my accounts are closed and not reflected on your system.
Thank you for your reply. Please do ensure that all my accounts are closed and not reflected on your system.
AN
Athenkosi N's update15 Feb 2022, 16:48
Reviewer Update
Hi.
Thank you for your reply. Please do ensure that all my accounts are closed and not reflected on your system.
Thank you for your reply. Please do ensure that all my accounts are closed and not reflected on your system.
Finchoice's replyOfficial
15 Feb 2022, 18:47Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply15 Feb 2022, 18:47
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team