Finchoice update my status (Xperian / XDS/ Transunion)

I have gone from feeling angry to feeling very disappointed with Finchoice. I settled my account and all i wanted was someone to just submit the update to the credit entities. After writing countless emails to them without a single response i was hoping that someone will atleast make effort to speak to me, give me timelines but to date no one has bothered to talk to me. My biggest fear is that come end of December there will still be no update logged with and i will have to do this all over again till February. So disappointed.