NM
Nonkululeko M

1 reviews | Active since Jan 2024

05 Jun 2024, 13:31

Finchoice unauthorised debit order

Finchoice has yet again went and debited money on my account unauthorised today which is the 05/06/24.

I would like finchoice to cancel debit orders on their side and i will be making my payments via their account numbers because it is frustrating that they keep deducting money on my account when they do not have authority.

Guys i urge you no matter how stranded you are financially finchoice should be the last institute you go for, i live to regret this everyday.

0
Replies (6)
Finchoice
Finchoice's reply05 Jun 2024, 14:30
Official
Good day Nonkululeko,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Best regards,

Finchoice
Finchoice's reply05 Jun 2024, 14:40
Official
Good day Nonkululeko,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Best regards,

Finchoice
Finchoice's reply05 Jun 2024, 15:09
Official
Good day Nonkululeko,
We've sent you an email on 05/06/2024 at 14:37 with an explanation which resolves your complaint.
The FinChoice Team

Best regards,

Finchoice
Finchoice's reply05 Jun 2024, 15:10
Official
Good day Nonkululeko,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Best regards,

Finchoice
Finchoice's reply06 Jun 2024, 12:30
Official
Good day Nonkululeko,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team

Best regards,

Finchoice
Finchoice's reply06 Jun 2024, 12:42
Official
Good day Nonkululeko,
We've sent you an email on 05/06/2024 at 14:37 with an explanation which resolves your complaint.
The FinChoice Team

Best regards,