EM
Evette M

1 reviews | Active since Jul 2023

05 Aug 2023, 16:54

Finchoice unauthorised credit checks

I just checked my credit score on Clearscore. The following Credit Query has shown: 8th July 2023. I have not made any applications for loans, etc. Why does this reflect on my Credit Report Summary? This company is running credit checks without the necessary consent. This needs to be investigated.

0
Replies (2)
Finchoice
Finchoice's reply09 Aug 2023, 01:15
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
Finchoice
Finchoice's reply22 Aug 2023, 23:40
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team