NF
Natalie F

1 reviews | Active since Dec 2017

06 Jul 2023, 08:43

Finchoice took my unborn child's clothing money my last

I'm annoyed and angry I'm 28 weeks pregnant suffering from a hog risk pregnancy as I almost gave birth at 26 weeks due to having fibroids and been pregnant I earn nonsense salary and could give birth at anytime finchoice took money off my account yet I do not have a loan with them I went to report them at the bank capitec called them they said they will reverse it as I took no loan with them we live in South Africa ***** happens daily they took my last money for my unborn child's clothes I do not qualify for a loan with my bank how can I qualify with them for two loans I'm expecting why would I take such large months on a 5thousand rand salary when I can deliver even tomorrow I sometimes even get paid 2000 as I don't go to work daily I want my dam money id ***

0
Replies (2)
Finchoice
Finchoice's reply06 Jul 2023, 19:18
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply06 Jul 2023, 19:46
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team