Finchoice *******

In November 2020 i settled my Finchoice loan , 2 days later another loan was taken out in my name , i contacted Finchoice on numerous occasions where the application was referred to their ***** department, i was advised no debit orders will go off my account as it is in *****. end of November they debitted my account , after 2 weeks trying to get resoltuons and providing bank statements they refunded my instalment, I then added a stop order on my Bank Account and lucky i did this as they tried to take instalment again in December, now they have reported my for arrears to the bureau and my profile is being affected , this is the worst service offered and you are actually ******* trying to ***** from people. I have already contacted the Ombudsman on the matter as i cannot wait until you further implicate my credit profile.