GG
Gareth G

1 reviews | Active since Jul 2009

01 Aug 2023, 13:42

Finchoice synonymous with loan shark

Kindly explain why I am being charged INTEREST on a mobi-money account this past month end? Note - my debit order only comes off on the 3rd of the month. Mobi-Money is based on a model of credit fee charges only. Conveniently, your mobi-website is not responding to requests to download my contract. I have always held that you are a loan shark of dubious ethics. Now you are rapidly proving it.

0
Replies (2)
Finchoice
Finchoice's reply03 Aug 2023, 11:04
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply03 Aug 2023, 11:11
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team