TI
Thokozani I
1 reviews | Active since May 2018
15 Feb 2023, 09:04
Finchoice sucks
I've been calling, sending emails just for Finchoice to update my profile. My credit profile is still showing an account that was transferred to the new loan. The last time it was updated it was last year May. They can't even generate settlement letter. I have one account excluding mobi money but in my credit profile it shows two. I've been asking them to update. I want to apply for a bond I can't because of them. I will never recommend Finchoice to anyone. I can't wait to pay up their account and I will never come back. There's no sense of urgency
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
15 Feb 2023, 14:37Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply15 Feb 2023, 14:37
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TI
Thokozani I's updateReviewer Update
15 Feb 2023, 15:35There is nothing to investigate here. I've been told the account will reflect until I finish up the new loan. Meaning I won't have shelter because of the old account. Hence I'm saying there's no way I will ever use FinChoice in the future. My life is stopped because of you. I want a bond but it's like I'm paying R3600 instead of R1900. What kind of treatment is this? Please good people stay away from FinChoice I regret the day I asked for their service
TI
Thokozani I's update15 Feb 2023, 15:35
Reviewer Update
There is nothing to investigate here. I've been told the account will reflect until I finish up the new loan. Meaning I won't have shelter because of the old account. Hence I'm saying there's no way I will ever use FinChoice in the future. My life is stopped because of you. I want a bond but it's like I'm paying R3600 instead of R1900. What kind of treatment is this? Please good people stay away from FinChoice I regret the day I asked for their service
Finchoice's replyOfficial
16 Feb 2023, 15:29Good day
One of our Customer Service Managers will be in contact with you.
The finchoice team
One of our Customer Service Managers will be in contact with you.
The finchoice team
Finchoice's reply16 Feb 2023, 15:29
Official
Good day
One of our Customer Service Managers will be in contact with you.
The finchoice team
One of our Customer Service Managers will be in contact with you.
The finchoice team