HN
Hlengiwe N

1 reviews | Active since Jul 2023

03 Jul 2023, 19:22

Finchoice sold my active account

I borrow loan from them, was paying their loan through debtbusters they decided to sell my account without my concern but I m still paying them their loan balance is 29000, I recieve statement that I m owing nimble group 41000 where is the money was paying finechoice every month from 2022 until 2023. I need answer I have proof of payment from debtbusters why my account was sold and why balance is still 41000

0
Replies (4)
Finchoice
Finchoice's reply05 Jul 2023, 21:31
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply07 Jul 2023, 09:43
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
HN
Hlengiwe N's update07 Jul 2023, 12:22
Reviewer Update
Thank you finchoice team, all is well now my query is sorted
Finchoice
Finchoice's reply14 Jul 2023, 19:13
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, 
Please feel free to contact us if you require any further assistance.

The finchoice team