SA
Stephan A
1 reviews | Active since Apr 2021
03 Apr 2021, 10:23
Finchoice settlements. Clear accounts as paid up and not wait 10 years for it to stay on clients names!
I settled my account, yet the account still shows active on my name. Can it be cleared as paid up!!
I also received a paid up letter. Update your systems to say the accounts is paid up!
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
05 Apr 2021, 20:19 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply05 Apr 2021, 20:19
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
SA
Stephan A's updateReviewer Update
06 Apr 2021, 10:40Can this matter be removed from my name as for the account has been paid up but still shows active and that the mandate of the debit order will run on my name still. I have a 2nd loan with you guys but the 1 i paid up still shows active and open.
SA
Stephan A's update06 Apr 2021, 10:40
Reviewer Update
Can this matter be removed from my name as for the account has been paid up but still shows active and that the mandate of the debit order will run on my name still. I have a 2nd loan with you guys but the 1 i paid up still shows active and open.
Finchoice's replyOfficial
06 Apr 2021, 14:54Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply06 Apr 2021, 14:54
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team