HD
HLENGIWE D

1 reviews | Active since Oct 2010

06 Aug 2020, 11:17

Finchoice ************

I took a loan with finchoice in 2016 and unfortunately I fell on hard times and had to go under debt review. The account was included under debt review and its being paid every month and I only have one installment left and I keep receiving harassing calls and my cousin also keeps receiving calls from a company called DMC regarding the account that I have not paid since 2016. I have referred the company to the debt collection agency and the agency has also written to finchoice to resolve this matter but to no avail because they are still harassing me. Finchoice must clear my name because I am paying and I don't understand why they would sell my account to this company when they are receiving my money every month.

0
Replies (2)
Finchoice
Finchoice's reply06 Aug 2020, 11:47
Official
 Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply05 Sept 2020, 09:58
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team