BM
Boipelo M

1 reviews | Active since Dec 2018

22 Oct 2021, 08:57

Finchoice Rude call center consultant

Spoke to a consultant Palisa who has very bad attitude and hun the line . Was a call based on settling my loan with them and me understanding why I was debited while I have a settlement quote ,This girl spoke over me was sarcastic aswel.

Finchoice needs to reevaluate their consultants we all effected by the economy heavy transitions and don't need smart reaction from call center.

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Replies (1)
Finchoice
Finchoice's reply22 Oct 2021, 18:30
Official
 Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team