1 reviews | Active since Jan 2018
Finchoice refusing to correct incorrect information on ITC.
I refer to the matter of FINCHOICE incorrectly listing me as being a month in arrears on ITC WHICH WAS A BLATANT LIE and has still not been corrected. I have never been a month in arrears and am not. Finchoice has *******ly tried to debit my account on a date that was not agreed upon and I had to ask TWICE for banking details in order to make an EFT. Yet they went ahead and listed me as being in arrears.
I am still awaiting confirmation of them correcting the matter below yet they continue to send me messages like the one below:
FinChoice: Izelle, get a loan of up to R40000 and you could win R10000 for you and R10000 for your community. Reply LOAN or call ********** 246 now T&Cs STOP
I will NOT allow Finchoice to discredit my credit worthiness with their ******* and total unnecessary listing. THEY were very quick to make the BLATANT ******* LISTING yet they are dragging their feet to correct the issue. I have not had any reply from them since the 7th of February. I am fully up to date with my loan and they are begging me for more business but they are NOT correcting their blatant error?
That is a violation of my rights as a consumer and I will NOT back down until this issue was resolved.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***if you require any further assistance.
The FinChoice team
Best regards,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***if you require any further assistance.
The FinChoice team
Best regards,
