Finchoice refuse to provide paid up letter! ****!!
I settled my account 2 years ago. When i checked my credit history, the account is still not closed and left with R2 balance even though i precisely asked them to close it. I wrote an email requsting a paid up letter. They rep**** after weeks that they are investigating the matter. 2 days after their reply I received an email that my ticket has been closed. I still do not have paid up letter. Please advise who to contact with regards to this issue.
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Finchoice's replyOfficial
08 Jan 2021, 09:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply08 Jan 2021, 09:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
08 Jan 2021, 14:16Good Day
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team
Finchoice's reply08 Jan 2021, 14:16
Official
Good Day
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team
Our records indicates that your query has now been resolved. We thank you for your patience and understanding.
The finchoice team