NM
Nonkululeko M
1 reviews | Active since Jan 2024
27 Mar 2024, 05:54
Finchoice reaps people off!!
This company is very ***********, they have deducted 4 times in my account and then claim that i did a debit agreement online. Mind you their interest rates are too high, they have deducted money twice onto an account that has been paid up, what i do not get is why take money again while im still waiting for a refund!! Please do not take any financial loan from this company or you will live to regret it! The consultants are rude and service is very poor. I want finchoice to refund me back my money asap. The lady said it takes 24 hours to get a refund, its over 24 hours and they went and deducted again while im waiting for a refund. I repeat DO NOT USE THEM FOR ANY FINANCIAL LOANS!!!
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
27 Mar 2024, 09:16
Hi Nonkululeko M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply27 Mar 2024, 09:16
Official
Hi Nonkululeko M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
27 Mar 2024, 13:31
Hi Nonkululeko M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply27 Mar 2024, 13:31
Official
Hi Nonkululeko M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
NM
Nonkululeko M's updateReviewer Update
27 Mar 2024, 13:41How was it resolved?? No query was resolved, instead you deducted again yesterday ony account while i still have a pending refund,the mobi account is now sitting on negative R1030 cause thats the amount you took from my account. As it is i have two refunds that need to be processed by finchoice.
Did anyone call me to try and communicate as to what is the way forward and when will i be refunded? No! Im not satisfied with the response causw according to me im still owed for being debited 3 times.
Did anyone call me to try and communicate as to what is the way forward and when will i be refunded? No! Im not satisfied with the response causw according to me im still owed for being debited 3 times.
NM
Nonkululeko M's update27 Mar 2024, 13:41
Reviewer Update
How was it resolved?? No query was resolved, instead you deducted again yesterday ony account while i still have a pending refund,the mobi account is now sitting on negative R1030 cause thats the amount you took from my account. As it is i have two refunds that need to be processed by finchoice.
Did anyone call me to try and communicate as to what is the way forward and when will i be refunded? No! Im not satisfied with the response causw according to me im still owed for being debited 3 times.
Did anyone call me to try and communicate as to what is the way forward and when will i be refunded? No! Im not satisfied with the response causw according to me im still owed for being debited 3 times.
Finchoice's replyOfficial
28 Mar 2024, 11:24
Hi Nonkululeko M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply28 Mar 2024, 11:24
Official
Hi Nonkululeko M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team