ND
Nasif D

1 reviews | Active since Sept 2020

29 Sept 2022, 10:01

Finchoice - Poor Service (Credit Bureau Update)

I took up a loan with Finchoice in 2020. The loan is paid up and I don't evens owe anything at all to Finchoice. Finchoice confirmed this telephonically on numerous occasions that I owe them nothing. The account opened up in 2020 is still showing as open and still shows a balance on the Credit Bureau - Experian. On numerous occasions they tell me its resolved but yet it still shows on my credit profile (Experian) which is giving me a negative effect and my credit score poor. its 2 years and yet Finchoice can't resolve. I have decided never to take out a loan with Finchoice or ever do business with them. Poor services.

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Replies (1)
Finchoice
Finchoice's reply29 Sept 2022, 21:19
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team