BP
Bianca P
1 reviews | Active since May 2023
28 Feb 2025, 19:27
Finchoice poor client services
Just received a call from an agent at Finchoice to tell me my payment wasn't made, confused because the payment went off earlier in the day and also payment is scheduled for the last day of the month meaning that only after midnight I would've failed to make my payment, lady on the phone was almost rude. Really terrible client services.
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
01 Mar 2025, 06:43
Good day Bianca,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply01 Mar 2025, 06:43
Official
Good day Bianca,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
04 Mar 2025, 11:40
Good day Bianca,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply04 Mar 2025, 11:40
Official
Good day Bianca,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team