DL
Debbie L

1 reviews | Active since Jun 2019

17 Sept 2019, 12:49

Finchoice payment ******

My Finchoice account was paid, but they refuse to allocate the amount to my loan, because my proof of payment does not reflect the account the money was paid from. So even though my loan should be paid up, and the money is in their account, they refuse to allocate it.

0
Replies (1)
Finchoice
Finchoice's reply17 Sept 2019, 16:54
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.
The finchoice team