CM
Cynthia M
1 reviews | Active since Dec 2018
30 Mar 2026, 09:50
Finchoice pathetic service
I have called yesterday for an urgent account activation at about 12:45 agent by the name of Sihle said she's logging a ticket as she cannot assist me and she confirmed I will receive a call yesterday till now no one called.
Service is very bad one I'm done with my account I will not continue with Finchoice and I will make sure the when world know on how pathetic your service is. I'm done with u
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Replies (2)
Finchoice's replyOfficial
30 Mar 2026, 09:58Hi Cynthia Happy Malope,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply30 Mar 2026, 09:58
Official
Hi Cynthia Happy Malope,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
01 Apr 2026, 08:47Good day Cynthia,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Finchoice's reply01 Apr 2026, 08:47
Official
Good day Cynthia,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team