NE
Nannette E
1 reviews | Active since Nov 2014
13 May 2022, 18:43
Finchoice pathetic **********
I app**** for a loan which was declined but they loaded a debit order on my bank account. I have made 7 calls to report this and nothing has been done. I think the next step is to open a ***** case. Besides that, their service is beyond pathetic... I will not recommend FINCHOICE to any one!
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
13 May 2022, 20:14Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply13 May 2022, 20:14
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
NE
Nannette E's updateReviewer Update
14 May 2022, 01:09Please do asap as I have had enough of hearing "we will investigate your query and have it resolved"
NE
Nannette E's update14 May 2022, 01:09
Reviewer Update
Please do asap as I have had enough of hearing "we will investigate your query and have it resolved"
Finchoice's replyOfficial
16 May 2022, 17:58Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply16 May 2022, 17:58
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
NE
Nannette E's updateReviewer Update
18 May 2022, 09:41Good day, my issue has not been resolved yet. Capitec says if the Debi check shows on my debit orders, it is going to go off my bank month end and they also said Finchoice has to cancel the Debi check on their side. Please send me proof that it has been cancelled. Thank you
NE
Nannette E's update18 May 2022, 09:41
Reviewer Update
Good day, my issue has not been resolved yet. Capitec says if the Debi check shows on my debit orders, it is going to go off my bank month end and they also said Finchoice has to cancel the Debi check on their side. Please send me proof that it has been cancelled. Thank you
Finchoice's replyOfficial
06 Jun 2022, 14:00Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply06 Jun 2022, 14:00
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team