finchoice PATHETIC!

I spoke to PROMISE at transunion and she advised that finchoice sent through a wrong account to be cleared off, so they email Wilson Rhys at finchoice and still awaiting feedback. I called finchoice now and spoke to tarryn at the legal or debt review department, by the way she spoke to me, its either shes not fit to be speaking to people or she just unhappy with her job! she was quite rude and did not help, says that theres no wilson there and her supervisors dont know if theres a wilson there, how will she know who her supervisors know?? agents like tarryn needs an attitude change cause she not working for free.. finchoice is just messing my life up