MZ
Mamatu Z
1 reviews | Active since Aug 2018
14 Sept 2020, 08:07
Finchoice not showing loyalty to their clients
Finchoice put me on hold everytime I called them then eventual hang up. I sent them an email asking for a refund for the loan repayment that I over paid and to close ALL my MobiMoney accounts on All credit bureaus. They are still ignoring my request to this day.
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Replies (3)
Finchoice's replyOfficial
14 Sept 2020, 08:26Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply14 Sept 2020, 08:26
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
MZ
Mamatu Z's updateReviewer Update
15 Sept 2020, 16:32Finchoice attended to my query and fulfilled my request. Please do not wait for you clients to use other platforms in order to get your attention.
MZ
Mamatu Z's update15 Sept 2020, 16:32
Reviewer Update
Finchoice attended to my query and fulfilled my request. Please do not wait for you clients to use other platforms in order to get your attention.
Finchoice's replyOfficial
16 Sept 2020, 10:57Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply16 Sept 2020, 10:57
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team