Finchoice not removing me from bureau

I took out a finmobi in October 2021 was handed over and paid it in early 2022 and received paid up letter from the lawyers and when I asked them to remove it from the bureau I was told they already did and i must contact Finchoice to do the same i have been trying to contact them and even sent them the email to remove this but no one has gotten back to me and one of their legal people said they will remove it and still nothing, i have also sent my paid up letter to compuscan and disputed it but it is stil ruining my credit report..