LJ
LOUIS J
1 reviews | Active since May 2020
29 Dec 2023, 08:03
FINCHOICE NOT QUICK TO DELIVER BUT QUICK TO DEMAND!
I requested a detailed breakdown of my account and the payments, and have yet to receive it. i get an email stating the query has been dealt with and closed. yet i did not get a reply. i have been making payments on my account, they cant even confirm they receive my payments, then want to hand over the account and levy interest etc. i need to refer the complaint to the banking ombud as well, but until finchoice actually sends me what i ask for, i cannot do so.
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Replies (2)
Finchoice's replyOfficial
29 Dec 2023, 10:03Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply29 Dec 2023, 10:03
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
29 Dec 2023, 13:43Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply29 Dec 2023, 13:43
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team