ML
Maria L
1 reviews | Active since Dec 2019
19 Aug 2020, 11:43
Finchoice not following up.
I have sent numerous e mails to finchoice regarding my account which on the mobi site claims that i am in arrears with my accounts, this is not true, my accounts have never been in arrears, and up until today in goid standing and up to date, finchoice has never had a problem in collecting my payments, always on time, and it WILL ALWAYS be on time, all my credit obligations are paid on time, never been in arrears with any creditor. Please look into this and correct these mistakes.
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Replies (2)
Finchoice's replyOfficial
19 Aug 2020, 19:26Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply19 Aug 2020, 19:26
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
05 Sept 2020, 10:04Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply05 Sept 2020, 10:04
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team