AM
Abe M

1 reviews | Active since Mar 2022

26 Mar 2023, 09:40

Finchoice not closing my account

The account is not closed, I was requesting the account to be removed in my credit profile but it's not happening

0
Replies (3)
Finchoice
Finchoice's reply26 Mar 2023, 12:55
Official
  Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
AM
Abe M's update26 Mar 2023, 13:01
Reviewer Update
Because it's affecting my credit profile
Finchoice
Finchoice's reply27 Mar 2023, 18:10
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team