MK
Meezy K
1 reviews | Active since Jun 2022
03 Jun 2025, 12:41
Finchoice not allocating payment in full!
My 12 month loan with Finchoice was settled on 12 May 2025 in full. Finchoice only allocated part of the funds,have now app**** interest charges and still debiting my account!
Why are you not allocating the correct amount for the payment you received? Instead of sending me a paid up letter you are sending me a debit order!!!
If my loan is settled then why does your app still have a balance owing?
Come on Finchoice, someone is not doing their job!
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
03 Jun 2025, 13:08
Good day Meezy,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply03 Jun 2025, 13:08
Official
Good day Meezy,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
06 Jun 2025, 17:03
Good day Meezy,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply06 Jun 2025, 17:03
Official
Good day Meezy,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team