AF
Andre F

1 reviews | Active since Jan 2025

13 Jan 2025, 13:59

FINCHOICE NOT ADHERING TO *****ULANT USE OF INFORMATION

After my first complaint I received yet another SMS form Finchoice today at 13.39 as per my previous complaint. I have not receive a call only a reply on hellopeter that they will look into the matter. WELL FINCHOICE you just used my information again by sending me a SMS with MS de Villiers info, using my nr. that is on your data base. Truly discussed with the way you miss use phone nr. and protecting information.

I will keep on blocking the nr. till you run out of nr. to actually phone me from. Maybe I must just report you to the FSCA.

Or get your ***** department to call me urgenlty as you do not seem to get the message to stop using my nr. for marketing. I AM NOT MS DE VILLIERS.

Hopeless administration

0
Replies (2)
Finchoice
Finchoice's reply13 Jan 2025, 14:28
Official
Good day Andre,

We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice
Finchoice's reply15 Jan 2025, 09:48
Official
Good day Andre,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team