NB
Nadley B

1 reviews | Active since Aug 2023

03 Aug 2023, 09:57

Finchoice NO NO!

Good day, I am really disappointed with Finchoice, My account is always paid to date, and when I look at my clear score my credit rating has dropped due to a mistake that one of the consultants made in March 2023. Despite that, I made a payment arrangement to pay off the arrears which was not even my fault. The consultants are very rude and cut the call on me twice.

0
Replies (1)
Finchoice
Finchoice's reply09 Aug 2023, 01:14
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team

Best regards,