JM
Japhta M

1 reviews | Active since Jan 2018

28 Dec 2021, 08:59

Finchoice Nightmare Services

I have been a client at finchoice for over a year never have I witnessed such a horrible unprofessional service, I settled my account mid-December and clearly asked them not to run a debit order against my account, knowing how *********** and rock stubborn their consultants are, I called the whole week to make sure this doesn’t happen because I have seen how *********** their consultants are, the debit order still went through, it’s been a second week now chasing for my refund, I am still dealing with *********** and stubborn idiotic consultants, who has no respect for customers, maybe it’s because I am black, hence the treatment, I will not recommend finchoice to anyone especially after this

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Replies (1)
Finchoice
Finchoice's reply28 Dec 2021, 18:28
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,