AM
Anita M
1 reviews | Active since May 2023
09 Sept 2026, 09:52
FINCHOICE NIGHTMARE
This is my second complaint. Still not a word from Finchoice. I paid my account on the 25th of July, I have been asking for a paid-up or settlement letter since then. I was told they are behind and will get back to me. This is not acceptable. It's now almost 2 months and still no letters or any correspondence from them. This is not acceptable, 2 months!!!!!!!!!!!! Come on you can do better than this????
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Replies (2)
Finchoice's replyOfficial
09 Sept 2026, 10:15Hello Anita,
We're really sorry to hear about your experience. We understand how tumultuous this wait must have been for you, especially when you're after something as important as a settlement letter. Please rest assured, we are taking your issue seriously. Do allow us some time to thoroughly investigate this for you and we promise to reach out via email with updates on resolution.
Warm regards,
The FinChoice Team
Finchoice's reply09 Sept 2026, 10:15
Official
Hello Anita,
We're really sorry to hear about your experience. We understand how tumultuous this wait must have been for you, especially when you're after something as important as a settlement letter. Please rest assured, we are taking your issue seriously. Do allow us some time to thoroughly investigate this for you and we promise to reach out via email with updates on resolution.
Warm regards,
The FinChoice Team
AM
Anita M's updateReviewer Update
09 Sept 2026, 10:37It's the same reply you gave me previously. I'm surely not holding my breath.
AM
Anita M's update09 Sept 2026, 10:37
Reviewer Update
It's the same reply you gave me previously. I'm surely not holding my breath.