PL
Paul L

1 reviews | Active since May 2022

02 Feb 2025, 21:29

Finchoice new name: MINCHOICE

Dissatisfied and alarmed. Frustrating & I'm Soo gatvol. I have the Mobi money Revolving loan, the 6 month Loan facility as well as Paystretch. twice iv paid my revolving loan off completely in one month..I get new access to my Mobi money facility right..then I draw less than half of my limit out and the next day I'm locked out from making another withdrawal. ***? then the cherry on the cake is my Paystretch available balance of R2100 also magically vanishes.. @#$& even the option to get airtime or data goes **** and evaporates. How is this possible? Iv called their number several times and spoke to a Marco who informed me that he can only tell me what the system says. Really now? no supervisor to speak to and nobody to give me answers...

But finchoice every 3 days you call me to add another R10 000 to my existing funeral plan and take out accidental insurance cover but I must give an answer to you immediately right? Everyone seems to pass the buck, be completely ******** and negligent that it's frightening. I'm sick of the small print and T's/c. You came to me with personalized offers, I never went to you. iv called. iv emailed you. I'm now reviewing you. next il be officially complaining about you with the relevant ombudsman and NCR Us South Africans are to used to sub standard service, lack of transparency and a fear of challenging what is put in front of us. I would rather lose all access and be persona non grata to this joke of a credit provider then be forced to see the " has your income been affected by Covid 19"? everytime I log in. fyi finchoice..covid is over. like by 3 years.pffft

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Replies (1)
Finchoice
Finchoice's reply07 Feb 2025, 12:54
Official
Good day Paul,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team