MT
Maggie T
1 reviews | Active since Feb 2026
11 Feb 2026, 10:30
FinChoice Needs to Be Reported
FinChoice has shown a complete disregard for fair treatment of customers. Their practices are misleading, exploitative, and leave consumers feeling trapped instead of supported. The lack of transparency in their communication and the way they handle accounts raises serious red flags.
This company needs to be reported to the National Credit Regulator (NCR) and other consumer protection bodies for investigation. No business should be allowed to operate in a way that undermines consumer rights and financial wellbeing.
I urge fellow consumers to stand together and escalate complaints to the NCR and Ombudsman services so that FinChoice is held accountable.
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
11 Feb 2026, 10:41
Hi Maggie T,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Best regards,
Finchoice's reply11 Feb 2026, 10:41
Official
Hi Maggie T,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Best regards,
MT
Maggie T's updateReviewer Update
11 Feb 2026, 10:53Not resolved. There’s still a debit order Mandate on my account. Also why are we not able to access the website to verify that the application has been cancelled?
MT
Maggie T's update11 Feb 2026, 10:53
Reviewer Update
Not resolved. There’s still a debit order Mandate on my account. Also why are we not able to access the website to verify that the application has been cancelled?
MT
Maggie T's updateReviewer Update
11 Feb 2026, 10:55Remove the debit order Mandate.
MT
Maggie T's update11 Feb 2026, 10:55
Reviewer Update
Remove the debit order Mandate.
MT
Maggie T's updateReviewer Update
11 Feb 2026, 11:03My application was cancelled, yet there is still a debit order mandate active on my account. This is unacceptable because I do not owe FinChoice anything, and keeping a debit order in place after cancelling an application feels misleading and unfair.
Customers should not have to worry about unauthorized deductions for accounts or loans that were never approved. I expect FinChoice to remove this debit order immediately and provide written confirmation that no deductions will be made. Transparency and accountability are essential, and right now FinChoice is failing to uphold them.
Customers should not have to worry about unauthorized deductions for accounts or loans that were never approved. I expect FinChoice to remove this debit order immediately and provide written confirmation that no deductions will be made. Transparency and accountability are essential, and right now FinChoice is failing to uphold them.
MT
Maggie T's update11 Feb 2026, 11:03
Reviewer Update
My application was cancelled, yet there is still a debit order mandate active on my account. This is unacceptable because I do not owe FinChoice anything, and keeping a debit order in place after cancelling an application feels misleading and unfair.
Customers should not have to worry about unauthorized deductions for accounts or loans that were never approved. I expect FinChoice to remove this debit order immediately and provide written confirmation that no deductions will be made. Transparency and accountability are essential, and right now FinChoice is failing to uphold them.
Customers should not have to worry about unauthorized deductions for accounts or loans that were never approved. I expect FinChoice to remove this debit order immediately and provide written confirmation that no deductions will be made. Transparency and accountability are essential, and right now FinChoice is failing to uphold them.
Finchoice's replyOfficial
11 Feb 2026, 12:37
Good day Maggie,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply11 Feb 2026, 12:37
Official
Good day Maggie,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,