NR
Naeema R
1 reviews | Active since May 2019
06 Jul 2022, 06:14
Finchoice Mobi App shows accounts in arrears
I have two loans with this company for which the installments were paid for June ,but on the mobi app it shows accounts are in arrears no available withdrawal and I have queried this a week ago with this response:Thank you for your enquiry ***. I have called in thrice with only an explanation it has not been auto updated yet. Their email feedback is 1-2 business day but I have had no response to both my email queries very poor customer service , please rectify the matter in this regard.
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Replies (2)
Finchoice's replyOfficial
06 Jul 2022, 23:07Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply06 Jul 2022, 23:07
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
08 Jul 2022, 10:04Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply08 Jul 2022, 10:04
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team