MK
Matome K

1 reviews | Active since Sept 2019

14 Feb 2023, 12:12

FINCHOICE MISLEADING

Please help us understand how ********* this company, still making us accept debit checks while knowing that you will be declined? I app**** for MobiMoney but your call center agent ensured me that It was successful and further send me a debit check but just after I accepted it then I receive a decline message, isn't that *****? ID *** Cell no ***

0
Replies (2)
Finchoice
Finchoice's reply14 Feb 2023, 15:47
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,

Finchoice
Finchoice's reply15 Feb 2023, 10:28
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,