NO
Nico O

1 reviews | Active since Jul 2024

03 Jul 2024, 09:54

Finchoice ****mers debicheck approval

I app**** for a loan and even approved a debicheck mandate, but no funds received yet. The 24 hour pay out time is a complete lie!! When enquiring via email I only receive default replies. Please inform me when I can expect pay out. Maybe reporting to the Ombudsman would prevent potential customers to be ****med under false pretentions.

0
Replies (3)
Finchoice
Finchoice's reply03 Jul 2024, 11:54
Official
Good day Nico,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
NO
Nico O's update03 Jul 2024, 12:46
Reviewer Update
How long will this investigation take? I have not even received an update on my ticket query.....
Finchoice
Finchoice's reply15 Jul 2024, 13:25
Official
Good day Nico,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team