sM
sontaga M

1 reviews | Active since May 2026

04 May 2026, 14:53

FinChoice & MBD Deducting Twice for the Same Loan

I am extremely frustrated with the way my FinChoice loan is being handled. I currently have a loan with FinChoice, which is already being deducted monthly from my bank account. However, I then noticed that MBD is also deducting money from my account for the same loan, resulting in double deductions for one debt. I am not under debt review, and at no point was I clearly informed or given consent for both FinChoice and MBD to deduct simultaneously. This has caused unnecessary financial strain and confusion. I have tried to understand how a loan can be deducted by the original lender and a collections company at the same time, but no proper explanation or resolution has been provided. This feels unfair, negligent, and unacceptable.

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Replies (2)
Finchoice
Finchoice's reply04 May 2026, 16:53
Official
Hello Sontago, thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will reach out via email with updates on resolution. The FinChoice Team
Finchoice
Finchoice's reply27 May 2026, 14:32
Official
Good day Sontaga,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team