RD
Raymondt D

1 reviews | Active since Jun 2019

14 Sept 2021, 09:27

FINCHOICE LOST IN THERE FIN HABBITS

If ever I have dealt with a confused company, this will be it. Its a requirement to forward your bank statements to there various portholes. Today I have sent my bank statements to them more than 8 times, and yet I get more request to do so. My question is this, where are my bank statements, are they safe? Apparently not, because despite then acknowledging receipt, they still request them. Then I had to pay to register there debit order, but yet I have to send them my bank statements again. Now, two weeks has passed, and nothing whatsoever had come from this application other than agents calling you whom cannot be heard because there lines are so bad, one could hardly hear the person (no to mention) that they are confirming that they received your bank statements but request them again. This is a point of reticules ridicules' that a company like this has no idea what they are doing.

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Replies (3)
Finchoice
Finchoice's reply14 Sept 2021, 21:20
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
The finchoice team 
Finchoice
Finchoice's reply15 Sept 2021, 11:19
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
RD
Raymondt D's update15 Sept 2021, 12:27
Reviewer Update
Greetings,

I had received a renewed attitude this morning and confirm that the matter was dealt with in the proper manner as required. Thank you Finchoice! Back on track is awsom