MM
Modiei M
1 reviews | Active since Sept 2018
04 Sept 2018, 16:13
Finchoice loans MOD13704
I have a finchoice loan and I paid up the loan and that was not updated on my mobi profile. I called them and they said they fix it but they didn't. I sent emails but nothing was done. It would be better if I was informed that I was no longer their client instead of always saying they will fix the account but not.
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Replies (2)
Finchoice's replyOfficial
05 Sept 2018, 15:15Good day,
We apologise for the service that you received. We have addressed this and hope all is in order.
Kind Regards
FinChoice Team
Best regards,
Finchoice's reply05 Sept 2018, 15:15
Official
Good day,
We apologise for the service that you received. We have addressed this and hope all is in order.
Kind Regards
FinChoice Team
Best regards,
MM
Modiei M's updateReviewer Update
06 Sept 2018, 14:33Please fix your systems because yesterday after fixing my loan account I took 6 months loan and when funds are deposited on my account you debited my account for the loan that was fully paid. Then today I decided to take the mobimoney then you approved and said funds will be deposited shortly but till now nothing is deposited.
MM
Modiei M's update06 Sept 2018, 14:33
Reviewer Update
Please fix your systems because yesterday after fixing my loan account I took 6 months loan and when funds are deposited on my account you debited my account for the loan that was fully paid. Then today I decided to take the mobimoney then you approved and said funds will be deposited shortly but till now nothing is deposited.