EK
Eunice K
1 reviews | Active since Oct 2020
23 Oct 2020, 08:16
Finchoice loans department ***********
Finchoice loans are so *********** and ******. My experience with has never been fruitful at all. I borrow money and pay on time or request the money to be deducted within certain period but NO they decide to deduct and leave some small money hanging on my account. And that small money will be deducted with interest the following month. When you call their customer care no one is off help. They took my last money this morning and no is able to help me I can't even reverse the money on my account. It's small but im going to the bank to reverse it. I'm tired of their ****** tendencies I'm done.
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Replies (2)
Finchoice's replyOfficial
23 Oct 2020, 09:06Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply23 Oct 2020, 09:06
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
05 Nov 2020, 13:00Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply05 Nov 2020, 13:00
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team