sM
sinkie M

1 reviews | Active since Sept 2020

25 Apr 2025, 08:09

Finchoice loan please refrain from debiting my account

Hi Finchoice..please refrain from continuous debiting my account..I settled the account with you which I called in and you gave me settlements with no discount which I still paid,and you went and debited my account again last month which I called and when you reversed you still didn't reverse the whole amount 95 rand was outstanding,this month again you went and debited 95 rand in my account .please stop debiting my account as I closed off all the loans I had with you by settling.please this unprofessional now

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Replies (2)
Finchoice
Finchoice's reply25 Apr 2025, 08:17
Official
Good day Sinkie,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply06 May 2025, 15:35
Official
Good day Sinkie,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team