XN
Xoliswa N
1 reviews | Active since Apr 2021
18 Mar 2025, 10:08
Finchoice loan account
Good day today I receive a call from a rude call centre of Finchoice regarding my loan account which I settled on the 02 February 2025.The problem that I'm having they said I owe them which is I don't know abt that coz they even refund me coz the settlement was more that what the asked for now they sent me messages and calls that I owe them.I ask them why dud the refund me if I'm still owing them.
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Replies (2)
Finchoice's replyOfficial
18 Mar 2025, 10:46
Good day Xoliswa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply18 Mar 2025, 10:46
Official
Good day Xoliswa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
19 Mar 2025, 14:31
Good day Xoliswa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply19 Mar 2025, 14:31
Official
Good day Xoliswa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team