Finchoice Legal Dept is dead

Finchoice incompetency is way above ***********.I settled my accounts 2 years ago and have paid up letters for that.I have written several emails to them,called the Legal Dept and nobody ever answers.I have begged them in emails to update the NCR Debt Help System at least and even attached their paid up letters since year 2018 that has been in vain.Please Finchoice can somebody take responsibility just once.I need this matter settled urgently!!!!!Credit bureau reports still show that I owe Finchoice and I'm in arrears of over 2 years for account number *** and *** which then changed account numbers to *** and ***,now it's a problem as if I'm the one that changed account numbers and Credit bureaus are refusing to update my records saying account numbers on paid up letters are different from what is on the system