TB
Trevor B
1 reviews | Active since Sept 2013
13 Jan 2020, 16:24
Finchoice law breakers & **********
First they confirm on a recorder call that the loan I app**** for would be paid by the 7th of January 2020 and now a week later they tell me their system did not complete the process properly and we need to re do the application and now they only offer me R1000 after if confirmed that the R4000 loan was approved and would be paid. Their call center is pathetic. Total of 1 hour and 25 min and will holding for a manager.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
14 Jan 2020, 14:19Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply14 Jan 2020, 14:19
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
05 Feb 2020, 16:29Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply05 Feb 2020, 16:29
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
TB
Trevor B's updateReviewer Update
05 Feb 2020, 21:59It might have been resolved from your side to hide your wrong doing. To date I have not recieved the voice recordings I am legally entitled to get.
TB
Trevor B's update05 Feb 2020, 21:59
Reviewer Update
It might have been resolved from your side to hide your wrong doing. To date I have not recieved the voice recordings I am legally entitled to get.