Finchoice just can't sort out my problem

Every single month my Finchoice account gets put on hold after my Debit order goes through.<br> What does a person have to do to get this problem sorted out. No replies on my E mails , call centre not helpful as usual. Below E mail to Finchoice and Mobisite.<br> <br> Good day<br> <br> I went onto the Mobi site now and note that my monthly payment to Finchoice has been deducted , but no reloan is available.<br> <br> Month after Month I have spent hundreds of Rands on telephone calls trying to sort this problem out with you guys , but after every end of Month after my debit order to Finchoice goes through , my account gets blocked due to alleged arrears on my Fonechoice account.<br> <br> There is no arrears on my Fonechoice account , and I have a E mail from Fonechoice that states this.<br> <br> Last month your IT Department sorted the problem out , but here we go again...<br> <br> Where do I go to or speak to in order to get this situation sorted out once and for all ?<br> <br> Regards<br> <br> Mrs Tania Mathilda van der Spuy<br>